Tuesday, March 23, 2010

Using SmartVoip on Ubuntu 9.10 using Linphone

Since long time I was looking a way to use SmartVoip on Ubuntu. I searched some forums just to discover that there are many who are looking for the same. One of the articles mentioned that Ekiga Softphone shipped with default Ubuntu installation can be configured to use SmartVoip SIP details, but unfortunately I could not manage to configure it 100%.

Finally today I managed to find how using Linphone I can use SmartVoip SIP details and make calls. In this article I'll mention how to configure Linphone to use your SmartVoip account details on Ubuntu 9.10 a.k.a "Karmic Koala" with a hope that it will help some poor soul like me who is looking for really easy to configure softphone to use SmartVoip on Ubuntu. So here it goes...
  1. Get Linphone. Either download it from http://www.linphone.org/ OR use Ubuntu Software Center to download and install it easily.
  2. Once installed open Linphone...


  3.  Open preferences from Linphone menu, select "Manage SIP Accounts" and click Add button


  4. In above "Configure a SIP account" enter information of your SmartVoip account as below...
    1. Your SIP identity: sip:<SmartVoip UserName>@smartvoip.com. Replace <SmartVoip UserName> with your SmartVoip user name.
    2. SIP Proxy address: sip:sip.smartvoip.com
    3. Leave rest of the fields as is and click Ok.
    4. Your SmartVoip SIP details are now configured with Linphone.
Now you can start making calls to other SIP phone or call to any mobile or land line number using your SmartVoip account.

Cheers !!!
- Jay

    60 comments :

    1. Sheikh Ibrahim17 April, 2010 20:48

      thanks man.. thanks aton

      ReplyDelete
    2. Hi Jai
      This was really helpful. I got my linphone working and now I can make voip calls from ubuntu.

      Neeraj Maheshwari

      ReplyDelete
    3. Glad that it helped

      Cheers !!!
      - Jay

      ReplyDelete
    4. Thank you very much... i was looking for this from long time

      Manish

      ReplyDelete
    5. Hi,

      I'm getting

      "Registration on sip:sip.smartvoip.com failed: no response timeout"

      Please help..

      ReplyDelete
    6. @ Anonymous "Registration on sip:sip.smartvoip.com failed: no response timeout" is mostly because you are behind firewall. Any softphone needs a static IP instead dynamic. Please try with providing your proxy details or using STUN server. May be it will work.

      Cheers !!!
      - Jay

      ReplyDelete
    7. Thanks a lot. Your instructions worked like a charm :-)

      ReplyDelete
    8. I have additionally selected the Behind NAT/Firewall (Use STUN to resolve) option by entering stun.smartvoip.com:3478. The same is given in the smartvoip website: http://www.smartvoip.com/en/sipp.html near the end.

      ReplyDelete
    9. Ashish, glad it helped. Using NAT/Firewall option, was your linphone able to register even if you connect to internet using proxy?

      ReplyDelete
    10. Hey Buddy... thanks for info , i also tried it with Twinkle and works great ... You just go to Ubuntu software centre and install Twinkle ... Twinkle has many more features than linphone

      ReplyDelete
    11. @ Manish, Thanks for the comments. I'll go throug Twinkle. Does Twinkle work if you are using proxy with authentication to connect to internet?

      ReplyDelete
    12. thank you very much Jay !! this is really very helpful. It saved me the trouble of installing windows just to be able to use smartvoip. !!!

      Btw...I tried to configure smartvoip with Ekiga as well, but it seems not to work. Did you find a solution to this one as well? Let us know.

      Thanks again !
      Cheers

      ReplyDelete
    13. Tried Ekiga initially, but without any success. And if I'm not wrong, with Ubuntu 9.04 or 10.04, its not supported also. I might be wrong here, but bottom line is no success with Ekiga.

      There is also another good SIP client - Twinkle. You can explore that too

      ReplyDelete
    14. btw...I have a problem now. My smartvoip username contains an @ character i.e my smartvoip username is : name.lastname@gmail.com

      I have to register in Linphone as name.lastname@gmail.com@smartvoip.com - which does not work. I read in some other blog that using quotes might work [i.e. 'name.lastname@gmail.com'@smartvoip.com]. It didnt. Do you know a workaround to this problem Jay? It would be really helpful. else I have to create a new account and lose my money in my old account :(

      Or if you know any other SIP client which takes this username please let me know. Cheers :)

      ReplyDelete
    15. dude, never face any such problem or aware of. Thankfully I dont have my email address as my username. You can give it a try with Twinkle or u can even try to contact smartvoip customer care, describe ur problem and either ask them to change ur userid or transfer ur remaining balance to new account u create. All the best.

      Let me know if you can find any such softphone which allows to configure such usernames

      Cheers !!!
      - Jay

      ReplyDelete
    16. Hi...my username with an @ character works with Twinkle. Thanx :)

      ReplyDelete
    17. Well everything has a solution...With Twinkle I can :) Thank you :)

      ReplyDelete
    18. Hey Jay, Thanks a lot for the post.
      I have been a windows guy for a long time and just started moving towards Ubuntu. Was finding ways for a complete shift, and your post has put me a step ahead in the process. Thanks again!
      kiran

      ReplyDelete
    19. when i try to register with smartvoip for the first time i get the error 'sorry we could not register you due to a connection failure ................' but my internet is working. what should i do?

      ReplyDelete
    20. are you behind proxy/firewall then you might need to provide those details...

      Cheers !!!
      - Jay

      ReplyDelete
    21. You are the man, Jay! You made by day with your article. Thanks!

      ReplyDelete
    22. can we add phone number, i don't think so, please help me by posting screen shots. I am novice user

      ReplyDelete
    23. add phone number? you mean as in contact list? just dial the number you want to and then you can add it to your contact list. If you wist to *register* your number so that when you call another party sees your number instead of unknown or some weird number then its not possible with linphone, at least I dont know

      ReplyDelete
    24. I could not able to connect my smartvoip account to SIP. One more thing.. There is no column for our smart voip password.

      ReplyDelete
    25. password will be asked once you configure as mentioned in the post and you start the Linphone

      ReplyDelete
    26. Thanks so much, the crappy smartvoip software sadly freezes my windows installation when i try to run it and there was no ubuntu alternative. But this works well.

      ReplyDelete
    27. Hi Jay, I am using ubuntu 10.04 on an HP laptop. I did all that you have specified, still I couldn't get it working. Is there any thing like firewall blocking? Thanks in advance.
      Arun.

      ReplyDelete
    28. Hi Jay, I am on ubuntu 10.04, running on an HP laptop. I did all that you have specified, still it is not working. Is there anything like firewall blocking? thanks in advance.
      Arun.

      ReplyDelete
    29. Hi Jay, I am on ubuntu 10.04, running on an HP laptop. I did all that you have specified. Still, I couldn't get it working. Thanks in advance,
      Arun.

      ReplyDelete
    30. @ Arun, I'm sorry I've no idea what might be going wrong. Not sure of firewall, but if you are behind proxy, then it might be issue. For firewall just check the required port by Linphone is open

      ReplyDelete
    31. Thanks Jay. I am not behind proxy. Could please tell me how to check whether the port is open or not? Thanks again,
      Arun.

      ReplyDelete
    32. thanks so much.. works greatly... but i can't see the balance amount of smartvoip in the app. Any way to get this.??

      ReplyDelete
    33. Nope there is no way to see balance amount from other SIP clients like linphone. Only if smartvoip comes with its own client like they have for windows, you can see the balance. For now, only way is logon to smartvoip account on smartvoip site and check the balance

      ReplyDelete
    34. as the given details about linphone, i have install the linphone in ubuntu.but i could not make call.i am wonder how to open my account for smartvoip like windows working?so plse help me .......avijit

      ReplyDelete
    35. @ avjit, If you dont have smartvoip account, you first have to create it by going to smartvoip.com. Once your account is created successfully, you need to use your smartvoip credentials to configure your linphone.

      ReplyDelete
    36. i am using fedora 14.i have installed linphone as mentioned blog in my sony vaio.when i want to open linphon, it not asking user account password and when i want make call after some time it was showing "Registration on sip:sip.smartvoip.com failed:no response timeout"......so i could not understood what is the problem.please help me.....thanks....suraj

      ReplyDelete
    37. i am using sony vaio laptop (E series VPCEA43EG) windows7 home basic.From last tree days i could not create account smartvoip in my lappy.It is always showing ""Sorry.due to an unknown error your registration request was denied"".every possibility i have done even i temporaly stop the all firewall.but still showing the same problem.Please help me

      deepak

      ReplyDelete
    38. @ Suraj, are you behind proxy? If so that might be the reason. Not sure how to set the proxy or even worse proxy with authentication with linphone.

      @ deepak, not sure why that is happening on windows and with smartvoip native win client. have you tried to register using their website? if that also fails, its better to contact their support group

      ReplyDelete
    39. there is no menu in linphone

      ReplyDelete
    40. Gurdip, not sure which version of Linphone you are using or which Ubutnu you are on.. if you dont see that menu option, I'm sure there must be some other similar option... just fiddle around with linphone a bit and you should get it. best luck

      ReplyDelete
    41. Cool u solved a long standing prob here ;)
      thanks a lot

      ReplyDelete
    42. jay, i have installed linphone on ubuntu, i must admit, i am very new on ubuntu, i dont see this preferences option for linphone, its user interface is lot different from the one in the screenshot without any options

      ReplyDelete
    43. Vidya, I agree it must have changed since I wrote this entry in 2010. Did you check the linphone site for help/screenshots? That might help you. I'm currently not on Ubuntu so cant test this for you, but general idea remains same, just look for the preferences in linphone and find the SIP settings section and you should be able to make it out. All the best

      ReplyDelete
    44. hi jay,

      thank you for your thoughtful post. I am new to ubuntu and i tried installing linphone to use smartvoip, but the moment i click on th application it does not open. it appears and vanishes within a second. i dont know how to fix this. could you please comment on this.

      thanks,
      vignesh

      ReplyDelete
      Replies
      1. Vignesh, Do you have webcam on your machine? I've heard similar issue where machine dont have webcam. Go through this thread and that might help you https://bugs.launchpad.net/ubuntu/+source/linphone/+bug/380596

        Delete
    45. thanks..but I'm not able to make calls...when I dialing, tere is no sound & after a whilw call eneded....

      ReplyDelete
      Replies
      1. May be something to do with your sound card !!!!

        Delete
    46. Thanks a lot !!!! it worked :)

      ReplyDelete
    47. Hi i want to use smartvoip in ubuntu. I installed linphone i can login my smart voip account
      using liphone in ubuntu. But when i am trying to call i hear no sound at all. After some time it says that could not connect destination. my internet setting is direct connection to internet.
      Could you please help me out here
      thanks alot
      Sunil

      ReplyDelete
      Replies
      1. Sunil, I'm sorry, but I've no idea on the problem you mentioned. Only thing I can suggest is to check if the ports used by linphone is open (wild guess)

        Delete
    48. thank Jay I am still struggling to fix this problem.

      ReplyDelete
    49. registration on sip:sip.linphone.org failed: no response timeout

      i tried the above solution by using STUN but still this problem is not solved can anyone let me know the solution for this ....mine is windows system....

      ReplyDelete
      Replies
      1. For windows system why dont you use the dedicated windows client for smartvoip? its better then this linphone solution

        Delete
    50. Hi,
      I use actionvoip, do u think it would work in the same manner...

      ReplyDelete
      Replies
      1. Yes it should. SmartVoip, ActionVoip, Jumblo are all same, just different names/companies for their financials

        Delete
    51. This comment has been removed by a blog administrator.

      ReplyDelete
    52. Hai.how can open my old smartvoip acount, that was one year ago... Can u help me for same acount reopen..?

      ReplyDelete
      Replies
      1. Try forget password or any other account recovery option available on smart voip. This is all I can tell you

        Delete

     
    Disclaimer : This is a personal blog and all content represent what I think and it does not advocate/support/advertise any other person/company. I do not earn money or intended to do so with this blog or any of the contents the blog hosts (except the google ads which you see). If I post something here that you find helpful, that's wonderful. Just in case, if I say something stupid, the stupidity is mine, and mine alone and I can not be held for anything if you fall for such stupidity :-). I cannot be held responsible for any kind of damage that may be caused by downloading or viewing the files or information provided herewith. Anybody and everybody can use/refer the contents of this blog at their own will and of course at own risk. There is no need for any kind of approval of the author. Although it would be great if feedback is left for any such usage to the author.